It is important for Parents/Carers to visit a childcare setting before they make a decision in placing their child there. However, being in the City of London this is not always an option; if you are coming to the UK to either work on a Company project for an extended amount of time, or a Parent/Carer that may have a place in one of our UK Universities.

At Smithfield House our visiting times are between 9:30 – 11:00am or 2:30 – 4:00pm Monday to Friday. We will always endeavour to be as flexible as possible to meet your working needs if these times are not suitable.

Parents/Carers can get in touch by using our website contact page, calling us at the nursery directly on 020 7236 1000 or emailing us at office@smithfieldnursery.co.uk to arrange a suitable date and time. Before your visit we will email to you our Prospectus and also our Terms and Conditions for you to review. 

During your visit you will be shown around the nursery, have the opportunity to meet our Team, and to ask them any questions you may have.

If you decide that we are your chosen Childcare provider, we will email you an enrolment form and additional information on taking the process forward. If you are still waiting for baby to arrive, we recommend a follow-up visit to ask the questions you never thought about before. We also love to hear when baby arrives so we can add their given name and date of birth to our system. We encourage parents to come along to the nursery to see us prior to starting so you can introduce your little treasure. 

Once the deposit and registration fee are paid you will receive our ‘Welcome Letter’ confirming that the place is secured. This also contains important information of frequently asked questions to help with the transition to nursery life and becoming part of our ‘Smithfield family’. 

Places are offered depending on availability. If we are unable to offer an immediate start date, parents/carers will be invited to join our waiting list. Consideration will be given to siblings where possible.